Privacy policy

CureTape (a brand by THYSOL Group BV), located at Midzomerweg 8 in Enschede, respects the privacy of all users of its site and ensures that personal information provided to us is treated confidentially. We use your data to process orders as fast and easy as possible. For the other data and information, we will use this information only WITH your consent. THYSOL Group BV will not sell your personal information to third parties. We will only provide your data to third parties which are involved in the execution of your order and to third parties for the execution of services, if explicit permission is given. THYSOL Group BV has no Data Protection Officer, but you can contact us for all privacy-related questions. This privacy policy was last modified on 30-04-2019.

What is personal data?

This is data that makes it possible to trace back to an identifiable living individual. For example: a name, home address or e-mail address. You can find more information about  personal data on the website of the European Commission. In principal, you have no (legal) obligation to share your personal information with us. If you want to use our services or buy our products? Than we need to know the requested data. You are obliged to fill in part of this data, otherwise we will not be able to deliver our service/products properly. We will process various data from you (explained at the bottom of this page). Which data this is, depends on the service that you use and what information you provide us with. We will only collect data that you enter yourself or that we receive via cookies.

Why do we process personal data?

The processing of these data is necessary to be able to ship your order, to register for a course or to fulfill our legal obligations.

Who is responsible for processing your data?

THYSOL Group BV is responsible for processing your data. THYSOL Group BV monitors how and which data gets processed, for what purposes and for how long. Our address is Midzomerweg 8 in Enschede. Customersupport is available at  +31-53-2068040 and info@thysol.com.

General statements

CureTape (a brand by THYSOL Group BV) has the following general statements when it comes to your personal data. We:

  • Respect the privacy of all visitors of our website and our (potential) relations and customers;
  • Will handle your personal data with care;
  • Will not sell your personal data to third parties;
  • Will only share your personal data with parties that deal with its services or when required by law;
  • Adheres to the applicable privacy legislation;
  • Do not put the data in public places.

Permission

According to the GDPR, legally valid consent must be freely given, unambiguous, informed and specific. This means that we do not suppress someone to give permission. However, it is possible that not all functions on www.curetape.com work properly if you do not agree with the usage of cookies or that you can not buy/use our products and/or services if you do not agree with the general terms and conditions and the privacy policy. You will have the opportunity to explicitly provide permission for all dataprocessing on www.curetape.com. I.e for storage and processing of personal data, for an order or course registration, or cookies usage. You will be informed about the identity of our organization in this privacy policy, our terms & conditions and the contact page on our website. For more information about the various purposes of data processing, which specific personal data we process and how we process your personal data, you can read the tables specified in our privacy policy. When you have provided us permission, in most cases you have the right to be forgotten and the right to access your data. You can always withdraw your consent at anytime via our customer service via phone or mail, with the exception of necessary legally obliged personal data. The withdrawal does not affect the lawfulness of the processing before your withdrawal. You can submit a request for insight, correction, removal or portability of your personal data or objection on the processing of your personal data to info@curetape.com . Please name as subject: “Personal Details”. When you have submitted a request, we can check if the request is made by you. For that reason, we can ask you to send a copy of your ID certificate with the request. Please take note of your privacy in this. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers on the ID certificate), document number and Citizen Service Number (BSN) black. We will respond to your request as soon as possible.

Necessary for the execution of an agreement

We have the right to process your personal data if this is necessary for the execution of an agreement. In other words, before you can make a purchase or registration on our website, we need your information to fulfill the agreement. We will only ask the necessary data.

Necessary for fulfilling a legal obligation

For the tax authority purposes it is necessary to process and store some of your personal data. You can read more about the retention periods for personal data. In some cases (i.e. when placing an order) it might be necessary to transfer your personal data to government agencies.

Want to disable cookies? You can always adjust your settings or delete cookies by yourself. In our cookie statement we explain exactly how you arrange this. Good to know: if you turn off cookies, our shop may not function as well.

Which personal data do we process and for which purposes?

Order processing

Shipping

 

Returns